With the purpose of providing convenience to customers, now you can either give a missed call or WhatsApp Bykea on 0308-0123456 in order to request a rider for cash payment pickup. This facility will enable timely payment of bills, from the comfort of home. Given the scorching heat and drainage failures due to recent rains, the service is gaining traction as people avoid the outdoors. KE and BYKEA are both aware that to change customer behavior, confidence in the service needs to be built. Therefore, every step of the process is reported to the customer via SMS i.e. from booking of the ride to receipt of payment. Such notifications ensure and build trust which is reflected in repeat transactions by the same customer. Pakistan is blessed to be witnessing a decline in COVID-19 cases and while the majority of the patients have recovered, the government is still advising the general public to carry out their routines with caution.
